Shipping
|
|
|
What are the shipping & order processing times? • Orders received by 12pm EST will ship same day |
|
Where do you ship from? All our orders ship from our PA warehouse
|
|
Where do you ship to? |
|
What is the cost of shipping? For your convenience we have included a shipping calculator so that you know the shipping cost at the time of placing your order
|
|
Free Shipping All orders of $500 or more of eligible items*, qualify for Free Shipping.
|
| Is freight shipping available? For larger orders, usually over $3000 we can provide a freight quote. If this option is selected during the checkout, one of our customer service representatives will contact you with a quote |
|
How are address corrections handled? Any additional charges by UPS due to insufficient or incorrect delivery information will be charged to your credit card upon receipt (i.e. no suite or apartment number, wrong zip code, recipient has moved or has requested delivery to a new address, return shipping). Please check your printed invoice or email confirmation and contact us with any changes. Once we ship, we cannot make any changes. The UPS address correction charge for UPS Ground service is $12.50 per package
|
| What should be done in the case of damages or shortages? It is important that you count and check the number of cartons match the amount listed on the manifest and inspect cartons for any external damage. Make sure any damage or shortage is noted on the bill before signing. For damages and claims not related to shipping see Claims in our Terms & Conditions |
|
What should I do if I want to make a return? See Returns on our Return Policy page |